Labels:text | screenshot | font OCR: WHAT BUSINESS VALUE DOES SMS PROVIDE? Last December, market research firm Gartner Group asked large organizations - those with at least 80% of their DASD 50% volumes under DFSMS control -i to quantify the business value they gained 40% from implementing SMS. The companies were asked to evaluate the impact on 3.09% expenses and services over a seven-year period, beginning in 1989, when the 20% SMS concept emerged. 10% Percentage Impact on Expenses and Services Improved Equipment Labor Service Reduction Reduction SOURCE: GARTNER GROUP Evaluation Period, 1989 - 1996
